I require payment when the order is placed. We cannot reserve equipment for you without a payment. Currently I accept PayPal (No paypal account need, accept major credit cards from Visa, Mastercard, Discover, and American Express), or cash payments. If you need any help with payments or have any questions about payment options, please call or email for more details.
I do not require security deposits for the majority of orders with me. After a security review, I may ask you for additional insurance or for a deposit on very large orders or for very expensive items. If this will be required of you, I will contact you with options well before your order ships. If a deposit is required, that hold will be released as soon as the equipment is returned undamaged. Note there is still a deductible for accidental damage equal to 10% of the value of the item.
3rd Party Insurance
Some of our very expensive gear will require insurance in order to rent. We make sure to note this requirement at the bottom of the product page of all of the affected products, so you will not find any surprises!
When will I be charged for the order?
When you place your order, an authorization hold in the amount of the rental will be put on your card immediately. How we handle this authorization differs depending on when your order is set to ship.
If your order ships within 7 days from the day you placed your order, you will see this transaction completed the day your order ships.
If your order ships 7 days or more from the day you placed your order, then I will release this authorization hold. Most banks will reflect this within 1-5 business days. The time line varies by bank. As your ship date approaches--usually 2 days before your order ships--we will run a new authorization on your card for the rental amount and complete the payment transaction the day your order ships.
If I ask you to provide a deposit, I will authorize and complete that transaction separately before your order ships.